A large multinational had significant production and on time delivery problems for a high tech / low volume customer critical component at a USA plant. We helped them analyse operating procedures, interviewing over 40 supply chain and production people and walking the processes on the factory floor to provide a comprehensive supply chain diagnostic (from product quotation to delivery to invoicing including ERP system configuration) and a detailed improvement plan. Once in place, on-time delivery increased by 38% and overdue backlog was reduced by over 60%.
We help you assess the performance and maturity level of your processes and operations, and put together the best plan to improve them – redefining and clarifying organisational roles, establishing solid operating principles and mechanisms, and executing focused improvement projects.